Terms of service

Terms of Service

Last updated: September 16, 2026

Welcome to Pinabel. These Terms of Service govern your use of our website and your purchases from our online store. By accessing our website or placing an order, you agree to these Terms, subject to any rights you have under applicable law.

Online Store Terms

By using this website, you confirm that you are legally permitted to use our services and make purchases under the laws applicable to you.

You may not use our products or services for any unlawful or unauthorized purpose.

Products and Information

We make reasonable efforts to display product descriptions, images, colors, sizes, specifications, availability, and prices as accurately as possible.

However, colors and appearance may vary depending on your device or screen settings. Minor differences may also occur between product images and the item received.

We reserve the right to update product information, prices, availability, and descriptions when necessary.

Orders

When you place an order, you agree to provide current, complete, and accurate billing, shipping, and contact information.

After an order is submitted, you may receive an order confirmation. Acceptance and fulfillment of an order may be subject to product availability, successful payment authorization, fraud screening, and other reasonable verification.

If we are unable to fulfill an order, we may cancel the affected order or item and provide any refund required.

Prices and Payments

Prices are displayed in the currency shown on the website or at checkout.

Depending on your location and payment method, your bank or payment provider may apply currency conversion or other fees.

Applicable taxes, duties, shipping charges, or other charges will be handled as described at checkout and in our policies.

Shipping and Delivery

Orders may be fulfilled and shipped by Pinabel’s suppliers, fulfillment partners, or shipping carriers from different locations.

Estimated delivery times are provided for convenience and may be affected by destination, customs processing, carrier delays, holidays, weather, or other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

Returns and Refunds

Returns, cancellations, damaged items, and refunds are handled according to our Return & Refund Policy and applicable consumer protection laws.

Nothing in these Terms limits mandatory consumer rights that cannot legally be excluded or restricted.

International Customers

Customers are responsible for providing accurate shipping information and for complying with applicable import requirements in their destination country.

International orders may be subject to customs duties, import taxes, VAT, brokerage charges, or similar fees as described in our Shipping Policy.

Intellectual Property

The content of this website, including Pinabel branding, logos, graphics, text, and original content, is owned by or licensed to Pinabel where applicable and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit our protected content without authorization, except where permitted by law.

Third-Party Services and Links

Our website may use or contain links to third-party services, including payment, shipping, fulfillment, analytics, and other service providers.

Third-party services may be governed by their own terms and privacy policies.

Prohibited Uses

You may not misuse the website, interfere with its operation or security, attempt unauthorized access, transmit malicious code, engage in fraud, or use the website in violation of applicable law.

Disclaimer and Limitation of Liability

To the fullest extent permitted by applicable law, Pinabel does not guarantee that the website will always be uninterrupted, error-free, or available.

Nothing in these Terms excludes or limits liability or consumer rights where such exclusion or limitation is prohibited by applicable law.

Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected and processed.

Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, or applicable requirements.

The version published on our website will apply from its stated effective or updated date, subject to applicable law.

Governing Law

These Terms are governed by applicable law. Nothing in this section deprives consumers of mandatory protections or rights that apply to them under the laws of their country or jurisdiction.

Contact Us

If you have questions about these Terms or an order, please contact Pinabel through the Contact page on our website.